Getting your AI employee on shift.
The full guides arrive with the V-Agent dashboard. Until then, here is what setup involves. Our team walks every new customer through it.
Getting started
- Choose a plan and the roles you need.
- Name each AI employee and pick its voice and languages.
- Add what it should know about your business.
- Connect your phone number and, if you have the add-on, WhatsApp.
- Test a few calls, then put it on shift.
Channels
Forward your existing number to V-Agent, or get a new local number. WhatsApp is an add-on. Website chat uses the same answers as your phone line.
Training
Add your services, prices, opening hours, location and common questions. The AI employee answers only from this, and hands over when it does not know. Update it anytime and the change applies to the next conversation.
Handover
Customers can ask for a person anytime. You also set rules, such as complaints, large orders or anything outside the role, and choose who receives the handover and how.
Account and privacy
Admin accounts use two-factor sign-in. Every conversation is kept as a transcript for your business. To ask for your personal data to be deleted, see the privacy page.