AI Customer Support

The same questions, answered every time.

Handles order status, bookings and policies, and hands harder cases to your team with the full story.

Customer service team at work
Today · DanielAI Customer Support
Questions
142 resolved today
Handed over
11 to staff
Waiting
0 customers
What it does

One role, done well.

Answers the common questions

Order and booking status, policies and how-tos, from your own answers.

Hands over with context

Passes harder cases to staff with the whole conversation, so nobody repeats themselves.

Shows you what people ask

See the top questions each week and add answers where it struggled.

A sample conversation

Sounds like your best staff member.

Trained on your services, prices and FAQs. It introduces itself as your virtual assistant, and customers can ask for a person anytime.

An example conversation, not a real customer.

Daniel · AI Customer Support
CustomerMy order hasn't arrived. Order 20419.
DanielOrder 20419 left our warehouse yesterday and is out for delivery today before 6 PM.
CustomerI need it before 3. Can you help?
DanielI can't change the courier's route, so I am passing this to our team now with your order details. They will WhatsApp you within 15 minutes.
Questions

About the AI Customer Support.

Plans start at RM149 a month. See pricing.

Can it look up orders and bookings?

Yes, once it is connected to the system that holds them. Until then it answers from your FAQs and hands over.

Will it make things up?

It answers only from what you give it, and hands over when it does not know.

Your next employee can start tonight.